Terms of Service
Last updated: October 18, 2026
1. Acceptance of Terms
These Terms of Service (these "Terms") are a binding agreement between Spaces, Inc., a Delaware corporation ("Spaces"), and the customer that accepts them ("Customer" or "you"). By accessing or using Spaces ("the Service"), you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "Customer" and "you" refer to that organization. If you do not agree to these Terms, do not use the Service. If Customer has entered into a separately signed agreement with Spaces governing use of the Service, that agreement controls to the extent of any conflict with these Terms. The Service is intended for business use by individuals 18 years of age or older.
2. Description of the Service
Spaces is an AI engineering intelligence platform designed for AI-augmented engineering teams. The Service provides tools for planning, tracking, workflow management, cost attribution, and analytics for teams using AI agents in their development process. Customer acknowledges that, when and as configured by Customer, the Service collects development-activity and AI-usage telemetry attributable to Customer’s individual authorized users ("Authorized Users"), including model and token usage, computed costs, session and tool activity, repository and file identifiers, commit metadata, and bounded session-context excerpts where Customer routes AI traffic through the Spaces gateway, together with content from third-party tools that Customer connects; Customer configures and controls the scope of such collection. Features and functionality may change as we continue to develop the platform.
3. Accounts; Administration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorized access. You may not share accounts or credentials with unauthorized individuals. Customer’s administrators control Customer’s workspace and may access, manage, and delete data and accounts within it. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Fees; Payment; Trials
Spaces is a paid service. List prices are published on the Pricing page and may change. The price, term, and any refund terms that apply to you are the ones in your agreement with Spaces. Except as expressly set forth in an applicable order or as required by law, fees are non-refundable and are exclusive of taxes, which Customer will pay (other than taxes on Spaces’ income). Subscriptions renew for successive terms unless cancelled before renewal, and Spaces may modify pricing effective upon renewal by providing notice before the renewal date. Spaces may suspend the Service for amounts past due, and past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Free trials and evaluation, beta, or early-access features are provided "AS IS," may be modified, limited, or discontinued at any time, and associated data may be deleted upon their conclusion.
5. Customer Content
You retain all rights to content you upload or create in Spaces, including project plans, documents, task descriptions, and configurations, together with content ingested from Customer’s connected tools (collectively, "Customer Content"). You grant Spaces and its subprocessors a worldwide, non-exclusive license to host, access, use, and process Customer Content solely to (i) provide, secure, and support the Service, (ii) comply with applicable law and Customer’s instructions, and (iii) improve the Service, provided that any use for improvement purposes does not disclose Customer Content to third parties or identify Customer or any Authorized User. Spaces may collect, analyze, and use aggregated, de-identified, and statistical data relating to access to and use of the Service ("Analytics Data") for any lawful business purpose, provided that Analytics Data does not include or disclose Customer Content or identify Customer or its Authorized Users; Spaces owns and retains all right, title, and interest in Analytics Data. You are responsible for ensuring you have rights to content you upload.
6. AI Features; Model Access
Spaces facilitates the management of AI agents. Customer may access AI models using its own provider credentials, in which case Customer’s agreements with the applicable providers govern such usage, or, where available, through Spaces-managed model access, which Spaces resells at the rates published or otherwise agreed and which Customer may use only in compliance with the applicable model provider’s terms, usage policies, and restrictions, which flow through to Customer. You are responsible for the actions of AI agents configured within your account. Spaces tracks and attributes AI agent activity but does not control agent behavior. You must ensure your use of AI agents complies with applicable laws and the terms of your AI provider agreements. Spaces is not liable for outputs generated by AI agents, which are probabilistic and may be inaccurate; Customer is responsible for evaluating outputs before relying on them, and will not use outputs, metrics, or analytics generated by the Service as the sole or decisive basis for decisions that produce legal or similarly significant effects concerning individuals. Metrics, estimates, classifications, and analytics produced by the Service are provided for informational purposes only, and Customer is solely responsible for any business, employment, compensation, or other personnel decisions made in reliance on them.
7. Acceptable Use
You may not use Spaces to violate any law or regulation, infringe on intellectual property rights, transmit malicious code, attempt to gain unauthorized access to the Service, interfere with other users’ access, reverse engineer the Service (except to the extent such restriction is prohibited by applicable law), or publish performance, benchmark, or security-test results without Spaces’ prior written consent (internal vendor-selection comparisons are permitted). Customer will not use the Service or its outputs to build, train, benchmark, validate, or improve a competing product or model; conduct penetration or vulnerability testing without Spaces’ prior written approval; submit prompts or content intended to manipulate, jailbreak, or subvert AI-enabled features of the Service, other than testing agreed with Spaces in writing; or use the Service to monitor any individual whom Customer is not lawfully permitted to monitor; circumvent or disable security or usage-measurement mechanisms; resell or make the Service available to third parties except as intended; or use Spaces-managed model access in violation of the applicable model provider’s policies. We reserve the right to suspend accounts that violate these provisions.
8. Third-Party Integrations
Spaces integrates with third-party services (GitHub, Slack, Cursor, etc.). Your use of these integrations is subject to the respective third-party terms. Spaces is not responsible for third-party service availability or changes. You authorize Spaces to access third-party services on your behalf when you enable integrations, and you represent and warrant that connecting a source, and Spaces’ resulting access to and ingestion of its contents, is authorized by Customer and complies with applicable law and the applicable third-party terms. Customer acknowledges that certain Spaces components installed on Customer systems access third-party tools on those systems using Authorized Users’ credentials or sessions, as described in our documentation, and represents that such access is permitted under Customer’s agreements with those third parties. You may revoke integration access at any time; revocation stops future collection, and previously ingested content remains in the workspace until deleted in accordance with these Terms.
9. Customer Obligations; Personnel Data
As between the parties, Customer controls the personal data of its Authorized Users and other individuals processed through the Service, and Spaces processes such data on Customer’s behalf and in accordance with Customer’s instructions and configurations. Customer shall: (a) provide all notices to, and obtain all consents and authorizations from, Authorized Users and other data subjects that are required by applicable law, including laws governing workplace monitoring and usage telemetry; (b) undertake any consultation with works councils or other employee representative bodies required by applicable law; (c) maintain a lawful basis for all processing that Customer configures or directs; (d) bear sole responsibility for its configuration of the Service, including telemetry scope and any compensation or workforce information Customer elects to record; and (e) respond to data-subject requests from its Authorized Users, with which Spaces will provide reasonable cooperation. Customer shall not enable collection with respect to any individual whom Customer is not lawfully permitted to monitor. Customer shall not configure the Service to access or process data subject to sector-specific regulation (including protected health information, payment-card data, or financial-account information subject to heightened legal requirements), or other special categories of personal data, without Spaces’ prior written consent.
10. Intellectual Property; Feedback
The Spaces platform, including its design, code, features, documentation, and branding, is owned by Spaces and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service. Any feedback, suggestions, or ideas regarding the Service provided by Customer or its Authorized Users are owned solely by Spaces, including all intellectual property rights therein; Customer hereby makes all assignments necessary to achieve such ownership, and Spaces may use them without restriction or obligation. These Terms do not grant you any rights to Spaces trademarks or branding.
11. Limitation of Liability
To the maximum extent permitted by law, Spaces shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid to Spaces in the 12 months preceding the first event giving rise to the claim and, with respect to free or trial use, shall not exceed US$500. This limitation applies regardless of the theory of liability and even if any remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited under applicable law.
12. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees about the accuracy or completeness of metrics and analytics provided by the Service. No service-level commitment applies unless separately agreed in a signed writing.
13. Indemnification
Customer will defend, indemnify, and hold harmless Spaces from and against any third-party claims, and all resulting liabilities, damages, and reasonable costs and expenses (including attorneys’ fees), arising out of or relating to: (a) Customer Content or Customer’s connected sources; (b) use of the Service by Customer or its Authorized Users in violation of these Terms or applicable law; or (c) Customer’s failure to provide any notice or to obtain any consent or authorization described in Section 9, including claims by Customer’s personnel relating to monitoring or telemetry. Spaces may participate in the defense of any such claim with counsel of its choosing at its own expense, and Customer will not settle any claim that imposes obligations on Spaces without Spaces’ prior written consent.
14. Confidentiality
Each party will protect the other party’s non-public information disclosed in connection with these Terms using at least reasonable care, will use such information solely to perform its obligations and exercise its rights under these Terms, and will not disclose it except to personnel and advisors bound by confidentiality obligations or as required by law, with reasonable advance notice to the other party where legally permitted.
15. Term; Suspension; Termination
These Terms apply from Customer’s acceptance until all subscriptions have expired or been terminated. Either party may terminate for material breach not cured within 30 days after written notice; Spaces may suspend or terminate the Service immediately in the event of non-payment, a security or legal risk, or a violation of Section 7. Upon termination, Customer’s access ceases and all outstanding fees become due. For 30 days following termination, Spaces will, upon Customer’s written request, make a reasonable export of Customer Content available in a machine-readable format; thereafter, Spaces may delete Customer Content and will have no obligation to retain it, subject to routine backup expiration and records retained for legal, audit, and security purposes. Provisions that by their nature should survive termination (including Sections 5, 10, 11, 12, 13, 14, 17, and 18) will survive.
16. Modifications to the Service and Terms
Spaces may modify the Service from time to time. Spaces may amend these Terms by posting the amended version with a revised date and, in the case of material amendments, providing notice by email to the account’s administrative contact or through the Service. Material amendments become effective for existing paid subscriptions upon the next renewal, and otherwise upon posting; continued use of the Service after the effective date constitutes acceptance.
17. Governing Law; Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. You agree that any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL, AND CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Except with respect to payment obligations or misappropriation of intellectual property or confidential information, no claim may be brought more than 12 months after the date on which the party asserting the claim knew or reasonably should have known of it. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
18. Miscellaneous
Customer may not assign these Terms without Spaces’ prior written consent; Spaces may assign these Terms in connection with a merger, acquisition, financing, or sale of all or substantially all of its assets. Neither party will be liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control. Customer will comply with applicable export-control and sanctions laws and represents that it is not identified on any restricted-party list. These Terms, together with any ordering documents and the Privacy Policy, constitute the entire agreement between the parties with respect to the Service and supersede all prior or contemporaneous understandings. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in full force and effect. No failure to enforce any provision constitutes a waiver. The parties are independent contractors, and there are no third-party beneficiaries to these Terms.
19. Contact
For questions about these Terms, please contact us at legal@spaces.so. For general inquiries, reach us at hello@spaces.so. To report a security vulnerability, contact security@spaces.so.